I have a UPS Ground prepaid label to return the cell phone that I’m trading. They told me it would be $10-12 to schedule a driver pickup, else I can take it to a dropoff location. When did this start? Boo, UPS. Boooooo.

Edit: To be completely fair, it may be that the destination decided not to pay extra for driver pickups rather than this being some new UPS thing. I don’t know the inner workings.

    • FuglyDuck@lemmy.world
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      2 months ago

      Just for the record UPS is not mail- that’s USPS- they’re a parcel and freight delivery service. UPS doesn’t go to every address every day (‘Cept Sundays,) the same way the mailman does.

      For residential… yeah, UPS definitely going to be charging since that’s a random and probably out-of-the-way stop. USPS will take postage-paid parcels/letters at the mailbox since they’re there.

        • FuglyDuck@lemmy.world
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          2 months ago

          Ups used to not do pickups at residential places ever. If you wanted to ship something you’d have to take it to their service center.

          The only people that get regular pickups were places that had enough volume going out to justify swinging by on a schedule.